FAQ'S

Why Use Xpandify?

Key points:

·       Flexible

·       Constant room for development

·       Grows with your brand

·       Reliable partnership

·       Transparency, accountability and collaboration (Basecamp)

What is the Logo Design Process?

·       There will be an initial design consultation with our experienced team to help assess yours brand’s needs, personality, and inspirations to bring your vision to fruition. (Up to 3 choices)

·       What if they don’t like the logo? We will design one more option.

·       What if they already have a legitimate logo? We will offer a different initial set-up fee.

 

What are the benefits of Custom Web Design?

·       CMS Access (E-Commerce on Regular Package and Up)

·       Ranks well in search engines. (SEO Friendly designed with backend coding to influence success in search engines)

·       Responsive on all devices.

·       Conveys professionalism to consumers.

·       Continual assistance from professionals that are experienced in knowing how to translate ideas into online experiences.

What if I need additional graphics?

·       We will provide you an additional estimate per request.

 

What if we need to rush a graphic?

·       What is the cost of that?No additional cost. We’ll do our best to meet or exceed your timeline.

What are the hours and limitations of e-mail/phone support with the Account Manager?

·       Knowledgeable Client Services Representatives are available at 844.4DEEP.00 Mon-Fri 9am-6pm and via email to make sure your needs are met and concerns are handled.

·       Dedicated Account Managers will be familiar with you and your brand, and will personally oversee/guide/communicate with you on the higher 2 monthly tiers.

What are the Turn Around times for the websites?

·       Up to 30-45 Days

What are the Turn Around times for apps?

·       Up to 30-45 Days

What is SEO?

·       Search Engine Optimization is the process of maximizing the number of visitors (traffic) to a particular website by ensuring that the site appears high on the list of results returned by a search engine.

What about Apps? 

If you are interested in an app, we can help. Contact us to get started.

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